Refund Policy
Refund Policy
Pratap KST strives to provide clarity and transparency in the handling of donations and memberships. This Refund Policy outlines the terms under which refunds may be issued.
1. Donations
We appreciate your generosity in supporting Pratap KST. Please note that:
- All donations made to Pratap KST are final and non-refundable.
- Once a donation is processed, the funds are immediately put to use for our programs and activities, making refunds impractical.
- In case of any transaction error, such as duplicate payments, please contact us at info@pratapkst.com or call +91 9918464325 within 7 days to resolve the issue.
2. Membership Fees
Membership with Pratap KST is open to individuals who wish to support our cause on an ongoing basis. Please be aware of the following terms for membership fees:
- The membership fee (Rs. 100) is non-refundable under any circumstances.
- Monthly donations (Rs. 10) from members are voluntary and non-refundable once paid.
- We reserve the right to cancel or refuse membership at any time. However, no refunds will be issued for membership fees or past donations.
3. Refund for Technical Issues
In case of technical issues (such as incorrect payments or duplicate transactions), we encourage you to reach out to us within 7 days of the transaction. Please include relevant transaction details when requesting a refund for technical errors.
4. How to Request a Refund
To request a refund, please contact us with the following information:
- Your full name.
- Transaction date and amount.
- Payment method used (e.g., Razorpay, credit/debit card).
- A description of the issue or reason for requesting a refund.
Contact us via:
- Email: info@pratapkst.com
- Phone: +91 9918464325
- Address: Baksara, Kadipur, Sultanpur, Uttar Pradesh, India
5. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
6. Contact Information
If you have any questions about our Refund Policy, please contact us using the details provided above.